Mystore Help CenterMystore is an ONDC network-connected ecosystem built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore Help Center
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Getting Started

Getting Started

Want to start selling on MyStore via ONDC? Follow these simple steps to register and complete your KYC.

Step 1: Start Your Registration

  1. Go to the MyStore website.
  2. Click on ‘Sell on ONDC’ (top-right corner).
  3. Select ‘Register as a Seller’.

Step 2: Verify Your Mobile Number

  1. Enter your mobile number.
  2. Click ‘Send OTP’.
  3. Enter the 4-digit OTP you receive to verify.

Step 3: Create Your Account

  1. Enter your email address.
  2. Set a strong password.
  3. Choose one of the following:

If You Have a GSTIN

  • Select ‘GST’ option.
  • Enter your GSTIN.
  • Click ‘Sign Up’.

If You Don’t Have a GSTIN

  • Select ‘Without GST’.
  • Fill in:
    • Business Name
    • Enrollment Number
  • Enter your 12-digit Aadhaar number.
  • Click ‘Send OTP’ → Enter the OTP to verify.
  • Click ‘Sign Up’.

Step 4: Complete Your KYC

After signing up, you'll land on the Onboarding Page.

This page has:

  • Left Side: Helpful FAQs
  • Right Side: Forms to complete your profile

Business Details

  • With GST: Details auto-filled from GST database.
  • Without GST: You’ll fill in your PAN number manually.

Click ‘Continue’ when done.

Pickup Address

  1. Pickup address = business address by default.
  2. To use a different one:
    • Click ‘Edit’
    • Uncheck “Same as business address”
    • Click ‘Show Map’
    • Drop a pin at your correct location
    • Click ‘Confirm’
  3. Click ‘Continue’

Bank Details

Bank account name must match your GST business name

  1. Enter:
    • Account Number
    • IFSC Code
    • Account Holder Name
  2. Upload your Cancelled Cheque
  3. Click ‘Continue’

Store Information

  1. Edit Store Name (optional)
  2. Upload Store Logo
  3. Update Contact Info
  4. Select Organization (if any)
  5. Upload Documents (if needed):
    • Choose Document Type
    • Upload file
    • Click ‘Save Document’

Click ‘Submit’ when all info is complete.

Confirmation

  • You’ll see:
    “Your KYC has been submitted successfully. It will be reviewed in 1–2 business days.”
  • You can still edit your details during this time.
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