Payment Cycle

The Payment Cycle section outlines the timeline and structure followed for releasing seller payments post-order processing. This ensures transparency and allows sellers to forecast receivables.

Payment Timelines

What it means: Defines when the seller receives the payment after a successful order.

Standard Process:

• Day 0: Order placed
• Day 1–5: Order dispatched and delivered
• Day 6–9: Return window (if applicable)
• Fast Settlement: If the order is delivered on/before Wednesday, the payout is initiated by Friday (within 2 days).
• Regular Settlement: In other cases, the payout is released immediately after the return window closes.

Note: Actual release timelines may vary based on buyer app policies and reconciliation processes.

Invoice Format

Purpose: To standardize the billing document raised by the seller.

Required elements:

• Seller’s GST and contact details
• Buyer details (if available)
• Order ID / Reference
• Item name, price, tax, and total
• Shipping charges (if applicable)

Sellers must ensure that each order has an invoice in the proper format for accounting and compliance.

Buyer App Commission Overview

What it is: Commission is charged by the buyer app for facilitating the transaction.

Details to note:

• The commission is a fixed percentage of the order value (including taxes).
• The rate is agreed upon during onboarding with the buyer app.
• It is auto-deducted before the settlement amount is credited to the seller.

Commission details appear in the settlement report under “Deductions”.