Billing Overview
To manage your subscription and billing information, follow the steps below:
Navigate to Plans and Billing
- From the left sidebar, click on “Plans and Billing”.
- You will be directed to the Billing Overview page which includes your subscription details, ledger summary, and billing history.
Ledger Summary
- At the top, you’ll see the Seller Ledger section displaying the total ledger balance.
- To view detailed records, click on the “View Transactions” button.
You'll be redirected to the Transactions page, which contains:- Record Date (with time)
- Ledger Type (e.g., seller, user_subscription)
- Action (e.g., subscription, TDS, ONDC seller/buyer app fee)
- Description
- Tax Data (SGST, CGST)
- Amount (transaction value)
- Type (credit or debit)
- Action (clickable for viewing logs)
- Plan Details
- Just below the ledger summary, you’ll see your current Plan Details:
- Current Plan Name (e.g., Basic)
- Expiry Date
- Status (Active or Expired)
- Add-ons (if applicable)
Billing History
At the bottom, you can see your Billing History, which includes:
- Plan Name
- Purchase Date
- Expiry Date
- Price Paid
- Status (Active or Expired)
This provides a full record of your previous and current subscriptions for easy reference.
Add-ons Overview – MyStore & MyStoreNXT
MyStore and MyStoreNXT offer a range of add-ons to enhance your ecommerce capabilities. These add-ons are optional upgrades that you can choose based on your business needs. Below is a detailed explanation of each available add-on by plan:
Freemium (MyStore)
Brand Page: Get a custom brand page designed and implemented for a one-time fee.
Brand Owner Functionality: Comes included with no extra charge.
Loyalty Points/Rewards: Not available in this plan.
Basic (MyStoreNXT)
(This plan has been discontinued or replaced – for reference only)
WABA (WhatsApp Business API): Allows customer communication via your own billing account.
Android App: branded mobile app for Android.
iOS App: branded mobile app for iOS.
Seller Manager: For up to 5 sellers – enables multi-seller management.
SMS Charges: Billed on actual usage basis.
Map Integration: Requires your own map API key (e.g., Google Maps).
Enterprise (MyStoreNXT)
Includes all add-ons from the Basic plan (where applicable), plus additional enterprise features:
Android App
iOS App
SMS Charges: Billed on actual usage.
Affiliate Management: Manage affiliate marketing programs and referrals.
Customer Roles & Permissions: Customize access controls for team members.
B2B Features: Support for business-to-business selling (pricing, quotes, etc.).
3rd Party Integration: Integrate external tools and services.
API Access: Unlocks full API for advanced customizations and automation.
Loyalty Points/Rewards: Available in this plan.
Map Integration: Use your own API key for map-based services.
Notes:
Add-ons are billed separately from your subscription unless stated otherwise.
You can selectively choose and activate only the add-ons you need.
For implementation support or upgrades, reach out to the MyStore onboarding team.