Mystore Help Centerhttps://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
2nd Floor Amfotech Building Road Number 8, SG Barve Rd, Wagle Estate, Thane, Maharashtra 400081ThaneIN
Mystore Help Center
2nd Floor Amfotech Building Road Number 8, SG Barve Rd, Wagle Estate, Thane, Maharashtra Thane, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Payment Cycle
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Payment Cycle

The payment cycle explains when and how you receive payments for your orders. It helps you understand payout timelines and plan your cash flow better.

Payment Timelines
 Shows how soon you get paid after an order is completed.

Standard Process:

  • Day 0: Order is placed
  • Day 1-5: Order is dispatched and delivered
  • Day 6-9: Return window (if returns are allowed)

Fast Settlement: If the order is delivered on or before Wednesday, payment is settled to the seller on Friday (within 2 days).

Regular Settlement: If the order is delivered after Wednesday, payment settlement will take place the next Friday.For other orders, payment is released once the return window is over.

Note: Actual payment dates may differ depending on buyer app rules and payment reconciliation.

Invoice Format
Purpose: Ensures your billing is correct and compliant.

The invoice must include:

  • Seller GST details and contact information
  • Buyer details (if available)
  • Order ID or reference number
  • Product name, price, tax, and total amount
  • Shipping charges (if any)

Every order should have a properly formatted invoice for smooth payments and accounting.

Buyer App Commission Overview
What it is: A service fee charged by the buyer app for enabling the sale.

Key points:

  • Commission is a fixed percentage of the total order value (including tax).
  • The rate is finalized during onboarding with the buyer app.
  • The commission amount is automatically deducted before payment is credited to you.

You can see commission details in the settlement report under Deductions.”

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