Mystore Help CenterMystore is an ONDC network-connected ecosystem built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore Help Center
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Payment Methods

Payment Methods

The Payment Methods module in your Substore Manager panel allows you to configure how your store accepts payments — either by integrating external payment channels or by manually adding custom payment methods tailored to your business needs. This flexibility ensures that you can streamline checkout experiences across POS, seller subscriptions, or your online storefront.

How to Set Up Payment Methods

1. Navigate to Payment Methods

  • Log in using your Substore Manager account.

  • Go to Settings > Payment Methods.

2. Choose Integration Mode

You have two ways to configure payment methods:

Option A: Integrate Payment Channels

  • If you see “No Enabled Found”, click the button that says “Click here to integrate payment channel” (see 1st screenshot).

  • This redirects you to the Channels section where you can connect ready-made integrations (e.g., Razorpay, Paytm, Stripe, etc.) to your store.

Option B: Add a Payment Method Manually

  1. Click “Add New” on the top-right corner (see 1st screenshot).

  2. A form appears on the right side of the screen (see 2nd screenshot).

  3. Fill in the form with the following fields:

FieldDescription
NameName of the payment method (e.g., "Bank Transfer", "UPI QR", etc.). This appears to customers. (Required)
TypeSet to "Payment Channel" by default.
ChannelsIf applicable, select associated payment gateway channels (used if integrating with Mystore’s pre-configured gateways).
CaptionOptional text to show alongside the payment option on the checkout or POS screen.
Apply WhenAdd custom conditions to show the payment method based on cart, location, customer tag, etc.
ImageUpload a logo or icon for the payment method (e.g., Paytm logo).
EnabledCheck this box to activate the payment method for use on the store.
Show on POSIf enabled, this payment will appear only on the POS (Point of Sale) system.
Use as Seller SubscriptionEnable this if the method is to be used for seller subscription payments.
MetafieldsToggle if this payment method is linked to the Mystore internal gateway system.
Sort OrderNumber that defines the display order in the checkout list (lower = higher priority).
SubstoreThe substore this payment method is assigned to. (Required)

Once the form is filled out, click the “Submit” button in the top-right corner to save your new payment method.

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