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Payment Methods
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Payment Methods

The Payment Methods section allows you to configure how your customers can pay for their orders on your store. You can set up online gateways, cash on delivery, or offline methods and define when each method should be available during checkout.

How to Set Up Payment Methods

1. Navigate to Payment Methods

  • Log in to mystore dashboard.
  • Go to Settings > Payment Methods.

2. Add a Payment Method

  1. Click “Add New” on the top-right corner.
  2. A form appears on the right side of the screen.
  3. Fill in the form with the following fields:
Field NameDescription
NameEnter a name for your payment method (e.g., “Razorpay”, “Cash on Delivery”). This will be visible to customers during checkout.
TypeChoose the type of payment method from the dropdown: - Payment Gateway → For online payments (e.g., Razorpay, PayU). - Cash on Delivery → Allows customers to pay in cash when the order is delivered. - Offline → For manual or custom offline payment options.
SettingsIf you select Payment Gateway, click Add Gateways to configure your payment gateway credentials or settings.
CaptionAdd a short message or note that will appear beside the payment option at checkout (e.g., “Secure online payment”).
Apply WhenSet conditions to control when this payment method should appear. You can define one or more rules (like order total, location, or customer type). See the list below for available conditions.
ImageUpload an image or icon for this payment method (optional).
EnabledKeep this checked to make the payment method active on your store.
Sort OrderEnter a number to set the display order of this method on the checkout page. Lower numbers appear first.
SubstoreSelect the substore where this payment method should be available. This is a required field.

Apply When — Conditions

You can control the visibility of a payment method by setting Apply When conditions.
For example, you can make “Cash on Delivery” available only for certain locations or order amounts.

ConditionDescription
Order totalShow this payment method only for orders within a certain total price range.
Order weightRestrict based on total order weight.
Order quantityApply only for specific quantities in an order.
Every product price / Any product priceLimit by product price (for every or any product in the cart).
Every product category / Any product categoryRestrict based on product category.
Every product collection / Any product collectionApply to selected product collections.
User groupShow this method only for specific customer groups.
SubstoreApply for a particular substore only.
Country / City / Zip codeRestrict based on the buyer’s location.
SellerApply when the order involves specific sellers.
LanguageShow based on the language selected by the customer.
DeviceApply only for desktop or mobile users.
Pick from StoreEnable when customers choose the “Pick from Store” option.

Integrate Payment through Channels

Before setting up payment channels, you first need to integrate the desired channels into your store.

Once integration is complete:

  1. Go to the Payment Channels section.
  2. Click on Select Payment Channel.
  3. Choose the payment provider you want to use from the list (e.g., Razorpay, PhonePe, etc.).

This allows you to easily manage and process payments through your preferred integrated channel.

Note: Refer this guide to setup payment gateways.

3. Saving Your Payment Method

  1. After filling all required details, click Submit at the top-right corner.
  2. Your payment method will be added and listed on the Payment Methods page.
  3. You can edit or disable it anytime as per your business needs.
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