Mystore Help CenterMystore® is an ONDC connected marketplace built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore Help Center
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Categories
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Categories

Choose a category below to get help, understand how things work, or resolve any issues related to your orders, products, or services.

Food & Beverages

Get support for packaged food, snacks, beverages, dairy products, and more. Learn about delivery timelines, packaging safety, expiry dates, and how to raise issues with spoiled or incorrect items.

Includes: Snacks, soft drinks, juices, dairy, ready-to-eat food, tea, coffee, and more.

Grocery

Everything related to daily essentials — from ordering groceries to returns and replacements. We cover fresh produce, staples, cleaning supplies, and household needs.

Includes: Rice, atta, pulses, cooking oils, spices, fruits, vegetables, cleaning items, and more.

Fashion & Footwear

Get help with clothing, footwear, and accessories. Understand size guides, return policies, and exchange procedures for fashion items.

Includes: Men’s, women’s, and kids’ clothing, shoes, bags, accessories, ethnic wear, western wear.

Electronics & Appliances

Support for mobile phones, laptops, gadgets, kitchen appliances, and electronics. Learn about warranty, installation help, repairs, or faulty item handling.

Includes: Mobiles, TVs, laptops, washing machines, ACs, microwaves, kitchen gadgets, and more.

Home & Kitchen

Help with items that make your home functional and comfortable. Get assistance with furniture, cookware, decor, storage, and cleaning tools.

Includes: Bedsheets, cookware, curtains, storage boxes, home decor, cleaning tools, and more.

Beauty & Personal Care

Support for cosmetics, grooming products, and daily-use personal care items. Understand return rules for sealed/used products and get tips on product authenticity.

Includes: Makeup, skincare, haircare, perfumes, shaving, oral care, and hygiene products.

Health & Wellness

Learn about supplements, health devices, hygiene essentials, and wellness products. Know how to check expiry, certifications, and how to handle health-related issues with a product.

Includes: Vitamins, fitness supplements, medical devices, sanitary products, first-aid kits, and more.

Gift Cards

Need help with sending or redeeming gift cards? This section explains how to purchase, activate, apply, or troubleshoot issues related to digital or physical gift cards.

Includes: Brand gift cards, store credits, e-gift cards, and bulk gifting options.

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