Mystore Help Centerhttps://help.mystore.in/s/62ea2c599d1398fa16dbae0a/g/6a323a1dbba6d8b0e45a0162/mystore-logo-1--480x480.png
2nd Floor Amfotech Building Road Number 8, SG Barve Rd, Wagle Estate, Thane, Maharashtra 400081ThaneIN
Mystore Help Center
2nd Floor Amfotech Building Road Number 8, SG Barve Rd, Wagle Estate, Thane, Maharashtra Thane, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/g/6a323a1dbba6d8b0e45a0162/mystore-logo-1--480x480.png"[email protected]
Seller Signup
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Seller Signup

Creating a Mystore seller account takes about two minutes: a phone number, an email address and a password. You start on the ONDC network for free, and you can unlock the other channels whenever you are ready.

1. Create your account

Go to the seller registration page and fill in three fields:

  • Phone number: Enter your 10-digit mobile number and click Send OTP. Enter the OTP you receive to verify the number. Once verified you will see a green Phone verified tick. Use Change if you entered the wrong number.
  • Email address: This becomes your login ID and the address where we send order and account notifications.
  • Password: Use 8 characters or more.

Then click Create account.

Already have an account? Use the Log in link at the bottom of the form.

2. Choose your channels

The next screen is Sell on multiple channels. ONDC network is already selected for you and has no monthly fee - it goes live once you submit your KYC. The remaining channels are unlocked together with a subscription.

ChannelWhat it doesCost
ONDC networkSell across ONDC buyer apps. Selected by default. Goes live after you submit KYC.No monthly fee
Your own storeYour own branded D2C website.Included when you unlock all channels
Mobile AppsYour store as an Android / iOS app.
Move Existing StoreMigrating from another platform. Our team helps you bring your catalog across.
WhatsAppSell and take orders over WhatsApp.

You have two ways forward:

  • Unlock all channels - opens every channel at an introductory first-month price. Go to step 3 to add your billing address and pay.
  • Keep selling on ONDC only - skips payment and takes you straight to your dashboard with ONDC enabled. You can unlock the other channels later from Plans And Billing.

The note under the buttons tells you how billing works: payments are collected by UPI autopay, the regular monthly rate starts on the date shown, and you can cancel any time before that date and pay nothing more. Prices exclude GST.

3. Add your billing address (only if you unlock all channels)

We need your business location to calculate tax. Fill in:

  • Address - street, area or landmark
  • House no / building
  • City, State, PIN code and Country

The panel on the left summarises the deal before you commit - what you pay today, what the regular monthly price becomes and the date it starts, and that you can cancel at any time. Click Subscribe to pay.

Changed your mind? Skip at the top right takes you to your dashboard without paying, with ONDC still enabled.

4. Your dashboard

Whichever route you took, you land on your dashboard - Welcome to Mystore. Let's get you selling. Your channels are listed under Sales Channels in the left panel.

Three things to look at first.

Create your D2C website

The first card. Click Create store to set up your storefront, add products and get ready to sell online.

Start selling on ONDC

The second card is your reminder that KYC is still pending. You cannot sell on the ONDC network until it is submitted and approved. Click Start KYC to begin - see section 5.

The “Finish setting up” checklist

A three-item to-do list with a counter showing how many are done.

TaskWhat it is forButton
Add your first productA title, a price and one photo is enough to go live.Add product
Add your pickup addressCouriers collect from here. We only need it before your first delivery.Add address
Choose a planPick a plan so your store opens to buyers as soon as you create it.See plans

Use Skip setup to hide the checklist. The tasks themselves stay available from the left panel, so nothing is lost.

Below the checklist are two quick-start cards: Add your first product, and Import from Shopify, which brings your Shopify products and orders across in one connection.

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