Mystore Help CenterMystore is an ONDC network-connected ecosystem built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore Help Center
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Listing Polices

Listing Polices

The Listing Policy defines the rules for how products should be added to the platform. Sellers are responsible for ensuring their listings are accurate, complete, and in compliance with platform and legal requirements.

Restricted Items

Definition: Products that are prohibited or restricted from being listed.

Common examples:

  • Hazardous materials
  • Counterfeit products
  • Regulated items (e.g. tobacco, firearms)

Seller responsibility: Always check the latest restricted item list before listing a product.

Image Guidelines

Purpose: Maintain clarity, quality, and consistency across product listings.

Requirements:

  • White or neutral background
  • Product must occupy at least 80% of the frame
  • No watermarks, logos, or contact information
  • High resolution (minimum 500x500px)

Failure to follow image guidelines may lead to delisting of the product.

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