Mystore Help CenterMystore® is an ONDC connected marketplace built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP. You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore Help Centerhttps://help.mystore.in
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
When preparing orders for dispatch, it’s important to upload a clear image of the packaged item for records and verification. Mystore allows sellers to upload package images directly through the Seller Admin Panel for orders marked as Ready for Pickup.
Follow the steps below to complete this task quickly and correctly.
1. Navigate to the Orders Section
Once logged in, go to the Orders section from the left-hand menu.
2. Choose the Relevant Order
From the list of orders, find the one marked as Ready for Pickup.
Click on that order to open the detailed view.
3. Open Order Details
Click View Order Details.
This will open a new tab displaying all the details related to the selected order.
4. Upload the Package Image
Scroll down to the Upload Package Image section.
Click Upload File and select the image of the packaged item from your device.
Make sure the image is clear and shows the packaging properly.
5. Save the Image
After uploading the image, click Save.
Your file will be uploaded and attached to the order successfully.
