Mystore Help CenterMystore is an ONDC network-connected ecosystem built in India for Indian sellers. Mystore is the first ONDC network participant to connect as a Buyer and Seller NP.  You can register as a seller on Mystore and upload your catalogue. You will have a dedicated Seller page (digi-catalog) along with a Unique QR Code for your page that you can market to your buyers. Your catalogue will also appear on the ONDC network through the Mystore Buyer App and other buyer apps catering to related product domains. Mystore provides a comprehensive seller dashboard to manage your products, orders, and payouts. Mystore also facilitates seamless online shopping across categories with its Mystore Buyer App.https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png
9th Floor, Tower A, Spaze iTech Park, Sector 49122018Gurgaon DivisionIN
Mystore Help Center
9th Floor, Tower A, Spaze iTech Park, Sector 49Gurgaon Division, IN
+918010412412https://help.mystore.in/s/62ea2c599d1398fa16dbae0a/66defda954ce55002beebf8c/mystore-logo-480x480.png"[email protected]
Plans & Billings

Plans & Billings

To manage your subscription and billing information, follow the steps below:

Navigate to Plans and Billing

  • From the left sidebar, click on “Plans and Billing”.
  • You will be directed to the Billing Overview page which includes your subscription details, ledger summary, and billing history.

Ledger Summary

  • At the top, you’ll see the Seller Ledger section displaying the total ledger balance.
  • To view detailed records, click on the “View Transactions” button.
    You'll be redirected to the Transactions page, which contains:
    • Record Date (with time)
    • Ledger Type (e.g., seller, user_subscription)
    • Action (e.g., subscription, TDS, ONDC seller/buyer app fee)
    • Description
    • Tax Data (SGST, CGST)
    • Amount (transaction value)
    • Type (credit or debit)
    • Action (clickable for viewing logs)
    • Plan Details
  • Just below the ledger summary, you’ll see your current Plan Details:
    • Current Plan Name (e.g., Basic)
    • Expiry Date
    • Status (Active or Expired)
    • Add-ons (if applicable)

Billing History

  • At the bottom, you can see your Billing History, which includes:

    • Plan Name
    • Purchase Date
    • Expiry Date
    • Price Paid
    • Status (Active or Expired)

This provides a full record of your previous and current subscriptions for easy reference.

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